Term of Service

Cancellation

We accept order cancellations before the product is shipped or produced. If the order is canceled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will be charged only once for shipping fees (including returns); no restocking fee will be charged to consumers for returning a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email notification. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain timeframe.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account. Then, contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and still haven’t received your refund, please contact us at service@gdbedy.com.

Please contact our customer service at service@gdbedy.com for the return address.

If the return is caused by the consumer, they are responsible for the shipping costs. The specific fees will be based on the carrier you choose.

If the goods received are damaged or incorrect due to our fault, the consumer will not be responsible for shipping costs.

Return Address
3/F, Building A, Factory Building, Heyu Industrial Zone, Zancheng Community, Fuhai Street, Bao'an District, Shenzhen, China.